Director of Human Resources
King County Regional Homelessness Authority

Role Title: Director of Human Resources

Salary Range: $120,000 to $164,285

Classification: Full-time, Exempt, Non-Represented
Location and hours: Seattle, WA; In person and eligible for telework

Organizational Overview

The King County Regional Homelessness Authority (KCRHA) is a public agency that oversees homelessness-related programs and funding in the Seattle-King County region. Created by an interlocal agreement between the City of Seattle and King County in 2019, KCRHA is responsible for unifying and coordinating the homelessness response system across our large and diverse region. KCRHA works with a wide range of stakeholders with a focus on continuous improvement across the system; centering lived experience; meeting the needs of people experiencing homelessness; and making the most effective use of public funds. Our mission is to significantly decrease homelessness throughout King County using equity and social justice principles.

Role Description

Reporting directly to the Chief Financial Officer, the Director of Human Resources is responsible for overseeing and managing all human resources functions within KCRHA. This role involves developing and implementing HR strategies, policies, and procedures that align and support KCRHA’s mission to provide high-quality, customer-centered services. The Director of HR will ensure compliance with federal, state and local employment laws and regulations, while fostering a positive and productive work environment.

Team Overview

The Director of HR will manage and develop a team to facilitate employee relations, office culture and belonging, training and development, payroll, benefits, recruiting, performance appraisals, and HR systems administration. This team has direct interaction with all employees across all divisions at the agency, working closely with the CFO and Director of Business Operations to ensure alignment with KCRHA’s senior leaders and overall strategy and goals. The Director of HR directly supervises a staff of four, consisting of HR Coordinator, Culture & Belonging Coordinator, HR Specialist and Payroll & Benefits Specialist. This position will collaborate closely with the Union to strengthen employee relations and culture.

Accountabilities

Leadership and Strategy

Provide leadership and guidance on HR-related matters, including workforce planning, talent management and organizational development.
Develop and implement HR strategies aligned with KCRHA’s objectives and enhance overall organizational performance.
Collaborate with senior leadership to address HR needs and contribute to the development of agency policies, procedures and updated employee handbook.
Lead, mentor, and develop the HR team to ensure high performance and professional growth.
Manage HR staff, including recruitment, training, performance evaluation and workload distribution.

Policy and Procedure

Design, implement, and maintain HR policies and procedures to ensure compliance with all applicable federal, state and local laws and regulations.
Regularly review and update HR policies to reflect changes in legislation and best practices, mitigate risks and ensure legal compliance.
Monitor changes in employment laws and adjust policies as necessary while assuring KCRHA follows the Collective Bargaining Agreement (union agreement).

Talent Management

Oversee the recruitment process to ensure effective talent acquisition and retention.
Improve onboarding and offboarding processes to help retain talent.
Develop and implement strategies to attract and retain high-quality candidates.
Ensure compliance with government hiring practices and procedures.
Develop and implement employee development and training programs to enhance skills and career growth.

Employee Relations

Manage employee relations issues, including conflict resolution, disciplinary actions, and grievance procedures.
Foster a positive and inclusive work environment through effective communication and employee engagement initiatives.
Develop and implement employee recognition and reward programs.

Compensation and Benefits

Oversee the administration of compensation and benefits programs, including salary administration, health benefits, and retirement plans.
Conduct salary reviews and market analysis to ensure competitive compensation practices that align with budget constraints.
Plan and manage open enrollment process.

Organizational Development

Lead initiatives to enhance organizational effectiveness, including workforce planning, change management, and succession planning.
Promote and support an office culture that embraces diversity, equity, inclusion, and belonging

HR Operations

Oversee day-to-day HR operations, including employee records management, payroll administration, and HRIS maintenance.
Manage the HR team, providing guidance, mentorship, and performance management.
Represent the agency in HR-related matters with external stakeholders, including other government agencies and community organizations.
Foster relationships union representative, outside legal counsel and other external partners to support agency initiatives and goals.
Manage HR information systems and ensure accurate data management.
Analyze HR metrics and prepare reports to support decision-making and strategic planning.

Minimum Requirements

Bachelor’s degree in Human Resources, Business Administration, Public Administration, or a related field.
Extensive experience (typically 7+ years) of progressive HR experience, including at least 3 years in a management or leadership role.

Strong knowledge of HR principles, practices, and employment laws.
Deep fluency in equity and racial justice concepts and language, understands their own privilege and power and can bring equity impact analysis to their work.
Practiced at sharing power across an organization.
Ability to think strategically and provide innovative solutions to HR challenges.
Proficiency in HR information systems and data analysis.
Strong problem-solving and conflict resolution abilities.
Exceptional organizational and time-management
Team player with a strong ability to contribute positively to a team
Proficiency/comfort using technology and data, including Microsoft Office

Additional Requirements

Experience in the homelessness or housing sector is preferred.
Experience with government and community stakeholders in King County is strongly preferred.
Ability to maintain confidentiality and handle sensitive information with discretion.
Proven track record of managing multiple projects and priorities in a fast-paced environment.
Experience managing teams.
Commitment to support the success, growth, and development of a diverse workforce and promoting diversity, equity and inclusion within the workplace.
A strong and consistent customer service orientation with collaboration skills.
Ability to provide and accept feedback.
Strong attention to detail, accuracy, timeliness.

Benefits

The KCRHA offers a comprehensive beneﬁts package.

Health: Medical, dental, and vision coverage.

Insurance: Life insurance and Long-Term Disability (LTD) coverage.

Retirement: Pension and Deferred Compensations Plan for eligible employees.

Paid Time Off: Unlimited vacation, 96 hours of paid sick and safe leave, 12 oﬃcial holidays, and 2 personal holidays.

Employee Assistance Program (EAP): Confidential support for personal and work-related challenges.

EEO Statement

The KCRHA is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, creed, religion, color, national origin, age, alienage or citizenship status, ancestry, nationality, national origin, marital or domestic partnership or civil union status, familial status, sex, pregnancy, gender identity, or any other characteristic protected by federal, state or local law. In addition, The KCRHA will provide reasonable accommodation for qualified individuals with disabilities.

King County Regional Homelessness Authority

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Director of Human Resources