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Recruiting Manager, Client Pod

Sago • Remote • 1d ago
POSITION SUMMARY:

The Recruiting Manager oversees a team responsible for recruiting participants for various research studies. This role involves leading the recruitment process, ensuring timely and successful study completion, maintaining high-quality participant engagement, and monitoring the department’s key performance indicators (KPIs). The ideal candidate will possess excellent leadership skills, a strong understanding of recruitment strategies, prior management experience, and the ability to thrive in a fast-paced research environment.

*Please note that this is NOT an HR position*.

Location: Remote

Job Type: Full-Time

Base salary: $45,000+ per year, based on experience

KEY JOB RESPONSIBILITIES:
  • Oversee the recruitment process for multiple studies simultaneously, ensuring timely and successful study completion.
  • Manage and mentor a team of Research Participant Recruiters, providing guidance on recruitment strategies, best practices, and performance expectations.
  • Monitor and approve payroll.
  • Oversee the onboarding process for all new Recruiters.
  • Assess the overall quality of the recruiting staff and provide ongoing staff development.
  • Ensure the team is using effective sourcing methods to identify and engage with high quality participants. 
  • Establish/monitor key performance indicators (KPIs) for recruiters and track their performance against set goals.
  • Continuously evaluate and enhance recruitment processes, identify opportunities to improve efficiency, and enhance participant experience.
  • Foster a positive team culture and encourage collaboration. 
  • Work collaboratively with the PM team and Leadership to conduct performance reviews for recruitment staff.
  • Provide coaching, retraining, or disciplinary action as needed. Identify team-specific training and development opportunities to elevate overall performance.
  • Perform other duties as assigned.
CORE COMPETENCIES:
  • Multi-tasking
  • Resolve conflict situations.
  • Demonstrate leadership abilities.
  • Ability to work independently as well as with a team.
  • Superior communication & organizational skills
  • Ability to prioritize
  • Cheerful & energetic
  • Proficient computer skills
  • Dependable
  • Problem solver
QUALIFICATIONSEducation:
  • High School Diploma or equivalent
Experience:
  • 3+ years of experience in recruitment or research, with a minimum of 1 year in management or supervisory role.
Computer Skills:
  • Microsoft Office/Computer Literate
  • Google Suite
WHAT WE OFFER
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Remote work.
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
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