Schedule: 4 am to 12:30 pm
Location: Must report onsite every day at our location in Coconut Creek, Florida.
JOB DESCRIPTION
- Maintains current update of multiple hospital facility needs.
- Responsibilities for contacting facilities regarding progress toward filling outstanding order needs.
- Ensure that approval is obtained for all overtime booked by TRA clinicians and documents approval in note section of scheduling system.
- Coordinates confirmation process timely and accurately beginning 3 hours prior to the start of the confirmed shift ensuring that all TRA personnel are contacted.
- Re-routes all cancelled clinicians.
- Communicate staff changes to the appropriate parties in accordance with the Confirmation and Cancelation policy.
- Ensure all work orders are maintained in the system, closed with accurate reasons, and appropriate departments are notified.
- Ensures all orders with temp order requests are filled.
- Anticipates and provides resolution to issues based on the needs and expectations of our customers.
- Documents all staffing requests and activities in the system(s).
- Addresses all action items outlines in the staffing office’s shared email box.
- Reply’s to all client and TRA clinical employee communications, and voice messages, in all systems.
- Answers all phone calls.
- Ensures employees comply with regulatory and TRA/Corporate directives, policies and procedures.
- Forwards Corrective Actions and facility’s concerns to TRA chain of command.
- Serves as Liaison between staff, vendors and facilities to meet minimum staffing requirements within established parameters at booking.
- Establishes a harmonious relationship with facilities through cooperative contacts.
- Provides detail notes on shift activity, anticipated staffing changes, facility requests, call offs, and cancellations for teammates upon shift change.
- Participates in special projects, as needed.
- Other duties as assigned.
QUALIFICATIONS
Education:
Required: High school diploma or equivalent
Experience:
Required: Must be familiar with medical terminology and have experience with the use of a computer.