Why Team Garland?
At the City of Garland, we believe that a career in public service is not just a job; it's a calling. It's an opportunity to serve others, make a lasting impact, and be part of meaningful projects that shape every aspect of city life.
Team Garland is dedicated to building the stage where the residents of Garland can each live their best life!
Whether you're a seasoned professional or just starting your career, we offer professional growth opportunities and a supportive work environment that helps you reach your full potential. As a member of Team Garland, your skills and ideas are valued; we offer competitive salaries, comprehensive benefits*, wellness programs, and a healthy work-life balance.
If you are ready for a career that makes a difference, apply today!
- Benefits offered are subject to change and differ based on employment type
Summary
Serves as the primary point of contact for all HR visitors and walk-ins, ensuring a welcoming and professional experience. This role is crucial in supporting the Talent Acquisition team by managing pre-hire onboarding processes, coordinating office operations, and maintaining efficient communication channels.
Targeted Hiring Range: $53,500 - $60,000 DOQ
Hybrid Work Schedule Available
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Pre-Hire Onboarding and Compliance: Facilitate the pre-hire onboarding process for all new hires, ensuring all documentation is completed accurately and in compliance with E-Verify timelines, background check and drug screen requirements. Research any anomalies or issues.
- Visitor and Walk-In Management: Greet and assist HR visitors and walk-ins, providing information and directing them to the appropriate resources or personnel.
- External Postings: Manage the posting of job openings on various external job boards and platforms.
- ID Badge Issuance: Issue and manage employee ID badges, ensuring proper documentation and security protocols are followed.
- Skills Testing Coordination: Coordinate and schedule skills testing for candidates as part of the recruitment process.
- Talent Acquisition Main Line: Answer and manage the Talent Acquisition main line, providing assistance and directing inquiries as needed.
- Email Management: Assign and monitor incoming emails to the Talent Acquisition team, ensuring timely and appropriate responses.
- Additional ad hoc projects and tasks as assigned in support of talent acquisition/management initiatives.
Minimum Qualifications
- Associates degree in human resources, business administration, or related area 2 years related experience.
Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
Preferred Qualifications
Education/ Experience:
- Bachelor’s Degree or equivalent college coursework in related area 4-6 years’ experience in human resources
Knowledge, Skills & Abilities
- Strong understanding of HR operations, including pre-hire onboarding, E-Verify compliance, background checks, and drug screening processes.
- Knowledge of federal and state employment laws, particularly regarding onboarding, E-Verify, and workplace security protocols.
- Knowledge of best practices in customer service, ensuring a positive experience for visitors and employees.
- Intermediate skills in Microsoft 365 (Word and Excel)
- Familiarity with HR software, applicant tracking systems, email ticketing systems, and office management tools.
- Ability to answer online phone system and maintain flow of visitors Knowledge of and skill to use Applicant Tracking System (ATS)
- Proficient oral and written communications skills, with the ability to resolve complex customer issues
- Ability to multitask and organize effectively, re-prioritizing as needed due to changing conditions
- Ability to adapt to various working environments Ability to work independently and/or in a team environment
Licenses and Certifications
- Valid Class C Texas driver's license
About Us
Team Garland consists of over 2,200 employees, spanning 700+ different roles! Garland is committed to diversity and inclusion and creating pathways to employment for all. We have an organizational culture of appreciation, development, and growth. Many of our employees choose Garland for lifelong careers. We are guided by the City’s Mission, Vision, and Value Statements and a commitment to public service. Team Garland makes a difference in the Garland community every day.
Vision
Garland’s vision is to be a progressive city working together to nurture and grow the economic, social, environmental, and cultural well-being of our community.
Mission
We are committed to preserve public trust, deliver quality services, promote economic growth, protect our community and enhance the quality of life for the good of our city and our future.