Job Summary: The Learning and Development Specialist is responsible for designing, implementing, and managing learning and development programs that enhance employee skills, knowledge, and performance. This role involves assessing training needs, developing curriculum, delivering training sessions, and evaluating the effectiveness of learning initiatives. The Learning and Development Specialist works closely with HR leadership and business units to ensure that learning and development programs align with the organization’s strategic goals and support employee growth.
Key Responsibilities - Training Needs Assessment:
- Conduct assessments to identify learning and development needs across the organization.
- Collaborate with HR leadership and business units to determine training priorities and objectives.
- Analyze employee performance data, feedback, and organizational goals to identify skills gaps and development opportunities.
- Curriculum Design and Development:
- Design and develop training programs, workshops, and e-learning modules that address identified learning needs.
- Create engaging and effective training materials, including presentations, manuals, videos, and interactive content.
- Customize training content to align with organizational culture, values, and specific job roles.
- Training Delivery:
- Facilitate in-person and virtual training sessions for employees at all levels of the organization.
- Utilize a variety of instructional techniques, including lectures, group discussions, hands-on activities, and e-learning.
- Adapt training methods to accommodate different learning styles and preferences.
- Program Management:
- Manage the logistics of training programs, including scheduling, coordinating with trainers and participants, and ensuring the availability of resources.
- Track attendance, participation, and completion rates for all training programs.
- Oversee the administration of learning management systems (LMS) and ensure that training records are accurately maintained.
- Evaluation and Continuous Improvement:
- Evaluate the effectiveness of training programs through assessments, surveys, feedback, and performance metrics.
- Analyze training outcomes to determine the impact on employee performance and organizational goals.
- Continuously improve training programs based on feedback, new trends, and best practices in learning and development.
- Employee Development:
- Support employee career development by providing guidance on learning paths and development opportunities.
- Collaborate with managers to create individual development plans (IDPs) for employees.
- Promote a culture of continuous learning and professional growth within the organization.
- Stakeholder Collaboration:
- Work closely with HR leadership, department heads, and subject matter experts to ensure alignment of learning programs with business needs.
- Engage with external training vendors and consultants as needed to supplement internal training efforts.
- Act as a learning and development advisor to managers and employees, providing support and resources as needed.
- Diversity, Equity, and Inclusion (DEI):
- Develop and deliver training programs that support the organization’s DEI goals, including unconscious bias training, cultural competency, and inclusive leadership.
- Ensure that all learning and development initiatives are inclusive and accessible to a diverse workforce.
- Reporting and Documentation:
- Prepare reports on the effectiveness and impact of training programs for HR leadership and business stakeholders.
- Maintain accurate records of all learning and development activities, including training materials, attendance records, and evaluation results.
- Ensure compliance with any regulatory requirements related to training and development.
Qualifications
- Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field.
- 3-5 years of experience in learning and development, training, or a related role.
- Strong knowledge of adult learning principles, instructional design, and training methodologies.
- Excellent facilitation, presentation, and communication skills.
- Proficiency in using learning management systems (LMS) and e-learning platforms.
- Ability to manage multiple projects and priorities in a fast-paced environment.