Staffing Center Assistant Apply! Apply!
Position Details
Department: PCH-MAIN | Centralized Staffing Support
Category: Administrative Support
Location: Phoenix
Employee Type: Regular
Posting #: 873101
Posted On: 8/30/2024
Position Summary
Posting Note: We are seeking a Staffing Center Assistant with experience in staffing and/nurse scheduling. In this role, you will be responsible for handling sick calls and managing schedules using Kronos/UKG. The ideal candidate must have a strong background in customer service, excellent communication skills, and the ability to navigate with high level of critical thinking. Proficiency in completing administrative tasks, particularly in Excel, within reasonable times frames is essential-Schedule: Night shift hours-8pm-8:30am-3-12 hour shifts per week with rotating every 3rd weekend required.
The Staffing Center Assistant aids the Centralized Staffing Support Center nurses by supporting the operational aspects of implementing the staffing plan each shift. This position requires outstanding organizational, time management, communication, interpersonal, critical thinking, and escalation skills.
Position Duties - Support daily staffing operations
- Monitors staffing levels through existing systems on an ongoing basis to include understanding of number of staff required, scheduled specialty skill needs, and premium resource allocation and provides details to the Staffing Coordinators for decision making.
- As delegated to by the Staffing Coordinator, facilitates the adjustment of staffing levels to address flexing staffing needs.
- When asked, utilizes available tools to solicit additional staffing resources as needed.
- Tracking of Resource Utilization
- Monitors compliance of staffing levels meeting projected staffing needs to include sitter utilization.
- Tracks floats and cancellations to support decision making when staff reduction is necessary.
- Records and reports use of premium and incentive pay and rationale for approval.
- Upkeep of Documentation in Staffing and Scheduling Systems
- Documents/codes all ill calls and other shift modifications in real time to ensure timely, accurate staffing level information is available.
- Addresses last minute schedule requests.
- Ensures all changes to scheduled shifts are updated in a timely manner following the bed meeting.
- Verifies Acuities have been assigned to each patient each shift.
- Performs miscellaneous job related duties as requested.
Phoenix Children's Mission, Vision, & Values
Mission
To advance hope, healing and the best healthcare for children and their families
Vision
Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.
We realize this vision by:
- Offering the most comprehensive care across ages, communities and specialties
- Investing in innovative research, including emerging treatments, tools and technologies
- Advancing education and training to shape the next generation of clinical leaders
- Advocating for the health and well-being of children and families
Values
- We place children and families at the center of all we do
- We deliver exceptional care, every day and in every way
- We collaborate with colleagues, partners and communities to amplify our impact
- We set the standards of pediatric healthcare today, and innovate for the future
- We are accountable for making the highest quality care accessible and affordable
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Position Qualifications Please review the following qualifications and specify whether you meet each of the requirements listed.
Education Do you meet this requirement?
- High School diploma or equivalent.
Required
Yes No
Experience Do you meet this requirement?
- Two years of administrative experience in health care setting.
Required
Yes No
- Previous experience with staffing/scheduling operations.
Preferred
Yes No
- Experience with Kronos Staffing/Scheduling/Timekeeping system.
Preferred
Yes No
Special Skills Do you meet this requirement?
- Intermediate knowledge of Windows environment that includes the use of MS Office Suite of products with an emphasis on Word, PowerPoint, and Excel.
Required
Yes No
Physical Requirements & Occupational Exposure/Risk Potential
- Physical Requirement - Climbing - Occasionally
- Physical Requirement - Feeling (sensing textures and temperatures) - Constantly
- Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Constantly
- Physical Requirement - Hearing - Constantly
- Physical Requirement - Pushing/pulling - Occasionally
- Physical Requirement - Reaching - Frequently
- Physical Requirement - Sitting - Constantly
- Physical Requirement - Standing - Frequently
- Physical Requirement - Stooping/crouching/kneeling/crawling - Occasionally
- Physical Requirement - Talking - Constantly
- Physical Requirement - Walking - Occasionally
- Physical Requirement - Near Vision - Constantly
- Physical Requirement - Far Vision - Constantly
- Physical Requirement - Color Discrimination - Constantly
- Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
- Physical Requirement - Lift up to 35 pounds without assistance - Frequently
- Physical Requirement - Lift more than 35 pounds without assistance - Occasionally
- Occupational Exposure/Risk Potential - Inside office environment - Applicable
- Occupational Exposure/Risk Potential - Confined areas - Applicable
- Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable
- Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable
- Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable
- Occupational Exposure/Risk Potential - Hazardous materials exposure - Applicable
- Occupational Exposure/Risk Potential - Radiation exposure - Applicable
- Occupational Exposure/Risk Potential - Toxic or caustic chemicals - Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply
I Agree