Role
I am a recruiting consultant with Artech, and I am hoping I can help you find the perfect next opportunity for your career goals. You very well could be happy in your present role but might be looking for a more challenging project or maybe you want to explore opportunities outside your comfort zone. I am currently recruiting for a
HR Associate/Associate, Solution Center for one of our direct clients in the US. Below are the specs for the role:
Job Title: HR Associate/Associate, Solution Center
Work Location: Los Angeles, CA 90089 (Hybrid onsite - The position follows a hybrid schedule with Associates working in the office on Wednesdays and Thursdays each week)
Duration: September 2024 to January 2025 (possible extension)
Pay Rate Range: $27.00/hr on W2
Work hours: 7.5 hours between 8 a.m. and 6 p.m. (total 37.5 hours per week)
Interview Process: Video interview
Job Description
Sell Messages to Candidates:
This role offers a valuable opportunity to gain insights into various HR disciplines while supporting employees, faculty, and other HR professionals in an academic environment. As the Client HR Service Center is expanding and evolving, the individual will have the chance to develop new skills that will be beneficial for their future career.
Description
The Solution Center Associate serves as the first point of contact for employees seeking HR support. The role involves providing resources and solutions to inquiries, maintaining documentation, escalating issues as needed, and identifying opportunities for process improvements. The Associate will uphold the university’s vision, culture, and values by delivering clear, efficient, and courteous support. Responsibilities include opening and managing cases, ensuring accurate records, and following up to resolve issues in a timely manner while adhering to all HR service level agreements.
Education
Some college education required; bachelor's degrees preferred
Must-Haves
- Minimum of 2 years of Customer Service Experience
- Outstanding Communication Skills
- Proficiency in Computer Skills
- Prior experience in a Call Center
- Contact Center/Customer Service Experience; HR experience is preferred
Nice To Haves
- Professional and Neat Appearance
- Familiarity with Workday
- Some college education, with a preference for bachelor's degrees
- Preferred HR Experience
- Knowledge of HCM Systems
Click “
APPLY” to send your resume for this role or you can send an email to me at
Sai.Gayatri@artech.com. You can also reach me directly at
973.507.7585.
Artech has been an employer of choice for 30 years, proudly serving over 80 Fortune 500 companies. We have dedicated professionals that will help you with your next career move. Our recruiters will listen carefully to your career goals and then match your skills and aspirations to various open roles. There is nothing we are more passionate about than finding candidates a rewarding job that makes them happy.
Artech is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.