Victra is Verizon's trusted business partner and largest retailer in the United States. We are seeking a Human Resources Manager who will be accountable for facilitating positive employee relations and solving human resources issues with a focus on consistency in performance management and process improvement in a rapidly changing company with a fast-paced, high-volume retail environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

You will work within a corporate culture where Performance, Integrity, Collaboration, Innovation, and Celebration are the mantras of success. Along with following privacy regulations and maintaining confidentiality, you will strive to resolve employee concerns in a risk adverse, positive, and timely manner. You will champion the Victra culture while using your HR knowledge and expertise to influence change in the organization. As an HR Manager, you will also: Partner directly with people leaders to develop and maintain positive employee relations in your assigned area

.
Drive participation, timely execution, and completion of various performance and talent management program
s.Coordinate people leader training to deliver ongoing education that empowers leaders to confidently engage in performance management and coaching effectivel
y.Assist with high-risk employee relations investigations by conducting thorough fact-finding interviews with reporters and witnesse
s.Coach leaders and their teams on how to effectively connect business strategy to people strateg
y.Build leader capability and reinforce accountability in the areas of talent, leadership and cultur
e.Display end-to-end systems thinking and ability to navigate complex situations while providing leadership and risk-mitigating recommendatio
nsDevelop business acumen to understand key drivers of business performance and support delivering result
s.Drive innovation in HR functions and process
esProvide data-driven insights for decision making and strategic workforce planning; recommend revision or creation of new strategi
esExercise pragmatic problem solving skills using a consistent approach to HR recommendations based considering both policy and best practic
e.Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory complianc
e.Counsel and resolve employee relations issues, including manager/employee situations, employee engagement, policies and procedures, terminations and reorganization
s.Handle extremely confidential and time sensitive information while navigating through escalated human resources issues. Evaluate internal promotions and re-hire request
s.Manage human resource initiatives and special projects as well as research and recommend new idea
s.All other duties as assigne

d.
COMPETENCIES & QUALIFICATIO

NS Bachelor’s degree in human resources or related fi
eld5+ years of total HR experie
nceAbility to work business hours of assigned area including some evening and weekend support on an as-needed basis due to support of retail store operati
onsExperience with employment laws for assigned area preferred understanding listening and relationship management ski
llsDemonstrated flexibility to re-prioritize and adapt quic
klyDisplay a high-level of technical ability and proficiency in MS Office produ
ctsAbility to maintain absolute confidential
ityStrong communication and inter-personal skills requi
redDemonstrated critical thinking and problem-solving ski
llsCollaborative but also self-motivated, ability to work well autonomously, outgoing and focused on providing excellent customer service to our internal custom
ersSound judgement with regards to when to escalate an issue to HR Leaders
hipDesire to have fun while being the best and to bring energy and enthusiasm to work every

day
Salary Range: $64,582 - $84

,927
SUPERVISORY RESPONSIBILI

TIES

None
CERTIFICATES, LICENSES, REGISTRA

TIONS None re

quired
TRAVEL REQUIR

EME

NTS 10%
EQUAL OPPORTUNITY

EMPLOYERWe are proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us

better.

Victra - Verizon Authorized Retailer jobs

Human Resources Manager