JCFPL JOB TITLE: Human Resource Generalist

DEPARTMENT: Personnel Department

LOCATION: Gardner Main

REPORTS TO: Personnel Director

CIVIL SERVICE JOB TITLE: Senior Personnel Assistant

SALARY RANGE: $60,000 - $85,000 per year

FULL-TIME/PART-TIME: Full-Time

WORKWEEK: 9:00 a.m. to 5:00 p.m. (35 hours/week).

JOB DESCRIPTION:

The Jersey City Free Public Library is looking for a Human Resource Generalist to join our team. The ideal person for this position will have expertise in Human Resources to include the responsibility for various functions to include recruiting, education and training, benefits, leave, and employee relations.

JOB DUTIES:

Recruiting

Collaborate with hiring manager to identify staffing needs and assist in job description development.
Post job openings on various platforms and manage the recruitment process.
Assist in onboarding new employees, including preparation of offer letters and conducting orientation sessions.
Maintain recruiting metrics and provide regular reports on hiring progress.

Training

Coordinate and facilitate employee training programs, including new hire orientation, skills development workshops, and compliance training.
Collaborate with branch/department managers to identify training needs and recommend appropriate programs and resources.
Monitor training effectiveness and gather feedback to continually improve training initiatives.

Benefit Administration

Assist employees with benefits enrollment, changes and inquires related to health insurance, retirement plans, and other company benefits.
Maintain accurate records of employee benefits and ensure compliance with benefits regulations.
Coordinate with benefits providers to resolve issues and manage benefit-related paperwork.

Payroll Administration

Support payroll process by preparing and reviewing payroll data for accuracy and completeness.
Assist in resolving payroll discrepancies and address employee payroll inquires.
Ensure compliance with federal, state, and local payroll regulations and maintain accurate payroll records.

Employee Relations

Act as a point of contact for employee concerns and grievances, providing guidance and support to resolve issues effectively.
Assist in managing employee disciplinary actions and performance improvement plans.
Promote a positive work environment by fostering open communication and employee engagement initiatives.

CORE COMPETENCIES:

Communication/Collaboration

Communicates effectively using a variety of methods
Effectively communicates relevant and timely information to appropriate stakeholders
Develops and maintains effective relationships with others to achieve common goals
Works effectively on teams with strong team-building skills and attitudes
Applies effective strategies to manage organizational politics, conflict and difficult coworker behaviors
Communicates effectively with a variety of audiences and individuals from diverse backgrounds
Selects and applies the most appropriate and effective communication means to meet situational needs

Customer Service

Contributes to and models customer service standards that enhance the user experience
Model standards and practices for the delivery of quality internal and external customer service
Applies customer service skills to enhance the level of user satisfaction
Applies effective techniques to address difficult situations with users and staff
Understands and acts in accordance with the basic values and ethics of library service

Professional Development

Manages the development of one’s own learning and ongoing improvement of skills and knowledge
Uses creative and innovative approaches
Establishes strategies and long-range initiatives to create a learning environment within the division and the library
Plans for and supports staff career development opportunities
Contributes to the development and implementation of a culture that embraces ongoing learning

Community Engagement

Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to all stakeholders
Builds relationships and support for the library with community organizations
Contributes to creating a welcoming and user-friendly physical environment that encourages all community members to use library services

Technology

Performs basic functions of email, calendar applications, and task management
Understands and uses basic computer hardware, peripherals, software, and operating system functions
Demonstrates information literacy and understands common security protocols related to Internet use
Demonstrates facility with creation and utilization of online resources

REQUIRED EXPERIENCE/EDUCATION:

Six (6) years of professional experience in personnel work.
OR Possession of a Bachelor’s Degree from an accredited college or university; and two (2) years of the above-mentioned professional experience
OR Possession of a Master’s Degree in Personnel Administration or other related field from an accredited college or university; and one (1) year of the above-mentioned professional experience.

ADDITIONAL RELEVANT SKILLS:

Experience working in a municipal, county, and/or state entity in New Jersey.
Knowledge of Jersey City’s population, geography, and/or local government.

NOTES:

For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor.

This job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required for the employee for this job. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position.

This job description is associated with a N.J. Civil Service job title; the New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title.

This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title.

This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship.

Jersey City Free Public Library

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Human Resource Generalist