Karoly Windows & Doors is growing and expanding and we believe in modernizing the window industry! We need a reliable, organized person to support the daily operations with sales and customers as well as assist the manager with some Human Resource task on occasion. We are looking for someone dedicated to the company's overall success who wants to be apart of our team. We are growing and the possibilities for growth for you are also available .

The successful applicant will have a positive attitude, a desire to work as efficiently as possible, with excellent communication skills.

Job Responsibilities

Help facilitate a fun and high energy employee centered work environment
Provide great customer service support to employees, vendors and visitors
Help answer the multi-line phone to answer new lead phone calls as well as existing customers. Keep customers happy by maintaining a positive attitude and providing details of jobs. Also help with answering emails when needed.
Using pre existing templates to create and send contracts or proposals
Provide customers with the eta on their products and help provide schedule updates or inspection updates.
Assist customers with knowledge about the products, our contracts, and procedure of the process after signing.
Greeting customers at the door and guiding them around the showroom providing them with information and brochures.
Collect payments from QuickBooks or tracking checks in the mail.
Following up by calling and emailing customers on contracts and quotes proving them with information and asking if they need anything from us.
Setting up in-home estimates with our Project Director using our created scheduler. Making sure his day is utilized in the correct cities and within manageable times.
Keep customers happy by maintaining a positive attitude and providing details of jobs by answering the phone and emails when needed.
Complete general receptionist duties including greeting visitors and staff, opening mail, answering telephones and handing packages

Qualifications:

Proficient in spreadsheets and data entry
Detailed note taker and organized
Excellent communication skills with clear handwriting and concise vocabulary
Efficient time management
Ability to multiple tasks while staying focused and fulfilling daily responsibilities
Follow directions and clearly understand instructions, asking questions as necessary for clarity
Diligently work with little to no supervision
A friendly and positive attitude with the ability to work well with any kind of person or temperament while maintaining composure and protecting brand reputation
Ability to anticipate challenges and problem-solve
Flexibility to change direction quickly, without getting lost

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday
No weekends

Experience:

Customer service: 2 years (Required)
Construction: 1 year (Preferred)
Human resources: 1 year (Preferred)

Work Location: In person

Karoly Windows & Doors LLC

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