SUMMARY: The Human Resources Manager enhances WFSDallas’ human resources function by assessing and improving employee relations and human resource-related policies, programs and practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions of this position should not be interpreted as all-inclusive. The employee may be required to perform or assume additional job-related responsibilities other than those stated in this job description. Typical duties include:

A. Review Organizational Structure: Review and align organizational structure, as needed, through the evaluation of job requirements and descriptions for all positions in an accurate and timely manner.

B. Review and improve the recruiting, interviewing and hiring system: Reviews and improves the organization’s recruiting. interviewing and hiring, (i) provides advice regarding candidate selection, and (ii) conducts and analyzes both entrance and exit interviews. Ensures job descriptions are up to date and accurately reflect position requirements and responsibilities.

C. Onboarding and off-boarding: Review and improve the comprehensive system for onboarding and offboarding processes. Design and implement employee retention programs.

D. WFSDallas Performance Goals: Provide advice and assist with the maintenance of WFSDallas’ processes to establish and measure performance goals.

E. Employee Performance: Monitors employee performance through review and improvement of the quarterly and annual evaluation process and collaborates with management to address any performance issues proactively.

F. Employee Grievances: Actively involved in investigating/resolving employee grievances and offering advice regarding employee coaching, discipline and counseling, as appropriate.

G. Employee files: Maintains employee files in an efficient, and effective manner in compliance with federal and state requirements.

H. Employee Handbook and Policies. Maintains and updates the employee handbook in consultation with President, Executive staff and legal team, annually or as needed. Ensure the organization’s compliance with local, state, and federal regulations.

I. Employee Benefits: Offers advice for employee benefits and related plans and programs.

J. Promote culture of WFSDallas: Promotes the culture of WFSDallas and establishes programs to support and further employee engagement.

K. Compensation review and human resource trends: Researches compensation, benefits and general human resources trends and makes recommendations to Executive management based on findings.

L. Unemployment and worker’s compensation claims. Handles all unemployment and worker’s compensation claims.

M. Oversight of Professional Development. Handles all development, planning and organization of learning opportunities and speakers for employee professional development.

N. Manages employee relations issues; investigates conflicts and brings to resolution.

SUPERVISORY RESPONSIBILITIES: This position is responsible to the President. Work is performed under general supervision and guidance. This position may supervise one or more positions as the department develops.

QUALIFICATONS:

EDUCATIONAL BACKGROUND: Bachelor’s degree in Human Resources or a related field with at least seven years of pertinent experience; HR professional certification credential is preferred.

EXPERIENCE: Proven experience as a human resource professional or in a similar role, preferably within a non-profit or community-focused organization with exceptional management and leadership skills.

CONDUCT STANDARDS: Speaks honestly, clearly, and tactfully with members and staff. Consistently respects all WFSDallas policies. When necessary, keeps information confidential; Always displays professional demeanor as an employee of WFSDallas.

COMMUNICATION AND PERSONAL INTERACTION SKILLS: Effectively communicates ideas, both

orally and in writing. Listens actively to others. Expresses the desired outcome with clarity. Keeps all appropriate parties informed on projects, issues and/or events. Goes above and beyond to respond efficiently and effectively to the needs of WFSDallas’ team, the Board of Directors, and other partners/constituents. Treats everyone with respect, fairness, and empathy. Always presents a positive and enthusiastic image.

INTITIATIVE: Welcomes the opportunity to lead and successfully deliver. Strong in planning and preparation. Decisive and able to set priorities, formulate goals and establish a course of action. Takes responsibility and accountability for the outcome of work. Self-confident self-starter who is self-disciplined. Always seeking new opportunities and innovative approaches for WFSDallas. Strong follow-through. Volunteers input, suggestions, and professional guidance as appropriate. Able to handle frustration with maturity and utilize constructive feedback for personal and professional growth.

LANGUAGE ABILITY: Ability to read and interpret documents well. Able to write well. Able to speak effectively before groups.

LEADERSHIP: Exhibits exceptional leadership qualities, which includes communicating a clear vision for the importance of your work as it relates to the WFSDallas’ overall mission and strategic plan; properly prioritizing and organizing your responsibilities and work; properly supervising the work that has been delegated; completing each assignment in a high-quality fashion; helping your team members grow professionally and personally; exhibiting enthusiasm and positive energy every day; motivating and leading by example, and publicly recognizing when others do the same.

INTERPERSONAL SKILLS: Capability to work effectively in a team and collaborate with various internal and external partners.

ORGANIZATIONAL SKILLS: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.

ADAPTABILITY AND PROBLEM-SOLVING SKILLS: Openness to receiving feedback and ability to adapt strategies based on analytical insights. Proven problem-solving skills, especially in high-stake situations involving various stakeholders.

REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety to technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Microsoft Office including Word Processing; Spreadsheet; E-mail; Internet and Database software.

OTHER SKILLS and ABILITIES: Outstanding interpersonal skills and ability to interface at all levels. Experience developing plans, organizing work and achieving results on schedule and on budget. Excellent communication skills, both written and oral.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear.

The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

TRAVEL: Due to the nature of the job, travel may be required. Must possess own method of transportation.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individual performs duties in a standardized office environment. The noise level in the work environment is usually moderate.

Why Join Us?

Join Workforce Solutions Greater Dallas and become a vital part of a forward-thinking organization. In this human resources role, you'll actively contribute to a nonprofit organization that offers innovative initiatives contributing to workforce development for employers and job seekers. We offer a collaborative and supportive environment where innovation and professional growth are encouraged through mentorship, access to industry-leading tools, and continuous training. Here, you'll not only advance your career but also contribute to sustainable community well-being, making a real difference in the lives we serve.

How to Apply:

Please submit your resume and a cover letter detailing your relevant experience and your vision for effective human resources at Workforce Solutions Greater Dallas to hr@wfsdallas.com. We are excited to explore how your skills and vision align with our mission!

You may also apply via www.workintexas.com or www.linkedin.com. Applicants who are invited to interview for the position will be required to also complete an employment application. Information contained in resumes and letters of application is subject to verification by Workforce Solutions Greater Dallas. Workforce Solutions Greater Dallas is an EEO/AA/Drug Free Workplace Employer and complies fully with the Americans with Disabilities Act (ADA). Auxiliary aids and services are available upon request to individuals with disabilities. WFSDallas is a proud partner of the American Job Center Network and an EEO/AA/ADA Employer. 100% of paid costs would be from Federal Funds.

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Human Resources Manager