- Urgently Hiring!

Home Instead is seeking a full-time HR Assistant to be the voice and face of our Augusta office. We are looking for a cheerful professional with great office skills to perform a variety of administrative and HR duties, including answering the phones and assisting with Care Professional recruitment, onboarding, training, scheduling and payroll in order to provide the highest quality experience for Care Professionals and clients. If you are a friendly, outgoing individual who excels in the office and are interested in working with a vulnerable population where you can make a difference in the lives you serve, we want to speak to you!

Benefits

Paid time off
Excellent hourly wages
Paid training
Individual Retirement accounts (IRAs) with company matching contributions
Performance Bonuses
Working with a vulnerable population where you can make a difference in the lives you serve.
Optional health, vision, and dental benefits

Primary Responsibilities

Reflect the core values of Home Instead.
Demonstrate open and effective communication with owner, colleagues and Care Professionals
Maintain regular attendance at the office to execute job responsibilities Monday-Friday 9 a.m.- 5:30 p.m.
Sharing of on-call responsibilities after normal office hours at least one week per month.(with a separate, additional compensation).
Communicate client and Care Professional concerns or problems with owner and other office staff
Field new client inquiries over the phone in a knowledgeable manner and schedule consultations
Assist with screening Care Professional applicants in an efficient and professional manner, including criminal background and motor vehicle checks on Care Professionals applicants
Schedule, coordinate and conduct Orientation training
Initiate and oversee the Care Professional Onboarding, including following up with new hires and office staff to verify completion of all Onboarding paperwork
Create and maintain all employment related records
Assist employees with access to training material, maintain and enter a record of training hours completed, and updating training materials as needed
Remind employees to complete their annual training, TB and other certifications, and inform the Owner for follow up when needed to ensure compliance
Finalize Care Professional shifts after verifying that pay rates and clock-in/out times are accurate
Assist with Care Professional retention activities, including periodically contacting them by phone and supporting the quarterly meetings.
Update the payroll system for new employees and add revised information for current employees
Enter and maintain accurate client and Care Professional information
Assist the Client Service Coordinator with coordination of Care Professional schedules as needed with an emphasis on creating high quality matches/extraordinary service.
Provide in-home caregiving services for clients on occasion, as fill-in for open shifts
Assist the Owner with monitoring compliance with local, state and federal regulations
Assist the Owner with preparing, updating and publishing various forms of communications, including the franchise website, Facebook page and newsletters

Knowledge, Skills, And Abilities

Perform duties in a professional office setting, including the ability to demonstrate discretion, integrity and fair-mindedness, work independently, maintain confidentiality of information, meet deadlines establish good teamwork relationships with the franchise owner, office colleagues, and Care Professionals and present a professional appearance and demeanor
Strong organizational skills with ability to prioritize daily, monthly and yearly work
Excellent oral and written communication skills and the ability to listen effectively
Sound judgment and good decision-making skills
Promptly answer all inquiries from clients, Care Professional applicants, Care Professionals and referral providers in a warm and professional manner, listen to telephone calls effectively and patiently, and respond with congeniality
Operate office computer network, phone system and copier/printer/fax equipment
Proficient typing and personal computer skills, including email,Microsoft Word, Excel, PowerPoint, and Outlook, as well as the ability to learn an in-house software system are a must.
Available to work evenings and weekends, on occasion, when on call to respond to the needs of clients and Care Professionals.

Job Type: Full-time

Salary: $15-$18/hr. (Pay rate is commensurate with experience and skill level)

On-call stipend

Expected hours: 40 per week

APPLY NOW!!! We can't wait to meet you! https://augustaga.in-home-care-jobs.com/x/apply/a2iyk5li0tav or visit our website at www.homeinstead.com/788

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