Position: HR Generalist

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

Job Summary:

The Human Resources (HR) Generalist will help run the department's daily functions, including employee relations, performance management, benefits, and enforcing company policies and practices.

Duties/Responsibilities:

• Main HR point of contact for all HR-related questions and concerns; monitor and promptly respond to HR email and phone line inquiries.

• Provides excellent customer service support to internal and external customers; establishes and maintains strong collaborative relationships with management and all employees.

• Administers new hire onboarding and employee recognition programs.

• Participates in employee disciplinary meetings, terminations, and investigations.

• Provides HR policy guidance and interpretation.

• Handles employment-related inquiries from employees and referring complex and/or confidential matters.

• Responds to general benefits inquiries from employees including enrollments, plan changes, and contribution amounts.

• Reconciles benefit invoices and administers leave requests.

• Conducts or acquires background checks and employee eligibility verifications.

• Partners with Payroll to complete payroll audits, payroll codes, and required communications.

• Administers and implements performance management platform.

• Conducts department-level meetings.

• Analyzes trends and metrics in partnership with HR to develop solutions, programs, and policies.

• Maintains compliance with federal, state, and local employment laws and regulations and recommended best practices; reviews policies and practices to maintain compliance.

• Performs other duties as assigned.

Excellent verbal and written communication skills.

Demonstrated interpersonal skills with the capacity to handle sensitive and confidential matters with discretion, professionalism, and diplomacy..

Demonstrates proficiency in the Microsoft Office Suite, with a particular emphasis on a comprehensive understanding of Excel spreadsheets, formulas, and reporting capabilities.

Proficient with HRIS technology (preferably UKG/UltiPro) and the ability to quickly learn new HR systems and technology.

Excellent organizational and time management skills.

Ability to stay organized and manage competing priorities in a fast-paced environment while maintaining strong attention to detail.

Flexibility, proactiveness, and willingness to wear multiple hats in supporting all areas of human resources.

Education and Experience:

Bachelor’s degree in Human Resources, Business Administration, or related field required.

3-5 years of human resource generalist experience required.

SHRM-CP and/or PHR certification preferred.

Prior experience with Government Contracting is preferred.

UKG/UltiPro experience is preferred.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Must be able to access and navigate each department at the organization’s facilities.

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer great benefits – Competitive Paid Time Off, Medical, Dental and Vision Insurance, Identity Theft Protection, Legal Resources Coverage, 401(k) with company matching with NO vesting period. ITC Health benefits have a $0 premium for certain plans for eligible employees.

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

AAEO & VEVRAA

ITC is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence, and business needs, not on race, color, citizenship status, national origin, ancestry, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.

ITC maintains a strong commitment to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As a part of our VEVRAA compliance efforts, ITC has established an affirmative action plan that outlines our commitment to the recruitment, hiring, and advancement of protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary, and it will not impact your eligibility for employment.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to consider you for a position. If you need alternative application methods, please email careers@useitc.com and request assistance.

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@useitc.com.

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